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TECHNICALITIES

Bullet  Setting Up an Online Account

Bullet  Logging In and Out

Bullet  Using My Account

Bullet  Back to Customer Care

Logging In and Out B1    TOP

Login
Once you've set up your online account, you can log into access the Member/User home page. Make sure you log in with the Log In Id and password used to set up your account, otherwise we will not be able to recognize you. You'll now have access to the privileged sections (User/Member) as well as the ability to change your credit card, billing, shipping information, and system/shipment options. You'll also save time during checkout.

Logout
This feature is provided for security purposes and measures (in the event you have multiple users using the same computer). When you log out, you won’t have access to privileged sections of the site until you log back in. To log out, click "log out" at the top of the page.

What is my login/account name?
Your login/account name is your e-mail address.

What should I do if I've forgotten my password?
If you have forgotten your password, click on "I forgot my password" in the log in screen. Enter the e-mail address you used to register for your Online Account, and a temporary password will be e-mailed to you within hours.

Using My Account     B2TOP

How do I access my account?
To access your personal information, click on "My Account" on the top right of the page and log in. You'll be able to review and edit the information listed below:

  • Order Status and History
  • Name and Password
  • Billing and Shipping Information
  •  

Order Status and History
Review your current and past shipments and easily reorder items with one click of a button in this section.

Name and Password
View or edit your name, e-mail address, or password by simply entering the new information and "Update."

Billing and Shipping Information
View or edit your shipping or billing addresses by simply entering the new information and "Update."

Please Note: It may take up to one-two business days for your changes to be reflected on our site. You will receive a confirmation email verifying the change.

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